What’s the vibe around your workplace? Do your employees frequently complain and drag themselves into work each day only to punch the...
Business
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Online Exclusives
Who Will Be in Charge If You’re Out of Commission?
There’s nothing insignificant about running a successful drain cleaning or pipeline inspection operation. You are aware of the day-to-day struggles of managing...
Editorial
What Leadership Is Not
Bradley was failing, and failing badly.Not only did the members of his team avoid him in the shop and never stop by...
Online Exclusives
Creating a Competitive Benefits Package
An effective benefits package based on employee engagement levels can prove significant, with productivity and efficiency levels boosted, sickness and absenteeism reduced,...
Blogs
Get Proactive When It’s Time to Hire
Fresh off a week of industry-related discussions and new product demos at the annual Pumper & Cleaner Environmental Expo, I’m gathering my...
Online Exclusives
Top Traits of a Great Leader
During an unprecedented wave of retirements, leadership is a hot issue for water and wastewater utilities. To develop effective leaders to fill...
Editorial
New or Used?
In two previous columns, we’ve looked at how you might finance an expensive new piece of equipment as well as what impact...
Editorial
Building Company Character
Ethics and values are eroding across a wide spectrum of government, organizational and corporate sectors around the world. Bribes, cheating, criminal behavior,...
Online Exclusives
Modern Marketing 101: Forget About the Yellow Pages
The first step toward creating a successful marketing campaign is to take out the perfect ad in the Yellow Pages — if...
Blogs
A New Way to Pump Up Your Profits
The Pumper & Cleaner Environmental Expo has for decades been a way for the hard-working people of this industry to get a...
Online Exclusives
5 Questions You Need to Ask Your Accountant
In many ways, an accountant is a business owner’s best friend. Your accountant can help you save money, increase your bottom line,...
Online Exclusives
Top 5 Internet Marketing Trends to Dominate 2014
It’s true enough that the Internet has radically changed the way marketing is done — but it’s just as true that the...
Editorial
Buy Like You Want to Sell
When it comes time to buy new equipment, you face scores of decisions. What brand? What make and model? What features?Should I...
Editorial
Hit the Mark
Whether you’re creating a sales letter, a brochure, newsletter or any other business promotional piece, you need to write in a way...
Online Exclusives
4 New Year’s Resolutions to Keep Your Business Booming
It’s January. Time to clean out files. Organize offices. Update software. Make plans. ‘Tis the season of resolutions and new beginnings. That...
Online Exclusives
Best Accounting Platforms for Small Business Owners
Today, even most business owners who hire professional accountants to keep track of their company’s finances still use some sort of computer...
Blogs
Health Care Still Major Concern for Employers
It’s clear the health care uproar is still making waves across the nation. A recent article on BusinessWeek.com says business owners are...








