Business

No one likes dealing with difficult customers, but if you consistently provide great customer service, hard-to-handle clients should be few and far between.

Providing good data and a good experience will give you plenty of opportunities for repeat business.

Business credit cards can be helpful – but make sure you account for the hazards.

An explanation of policies, practices and expectations will put everyone on the same page.

An experienced plumber and businessman draws on ideas shared by fellow franchisees to grow his business.