Editorial Articles

Drain technicians who take ownership of their work will help the company succeed

Intrinsically safe headlamps improve worker safety in hazardous environments

Round water-jetter head helps contractor play hardball with tough clogs

Providing an explanation of your work on a service call goes a long way with customers

A third-generation plumber and drain cleaner continues a family tradition of quality work

Husband-and-wife team grows pipe rehab company by leveraging equipment investments to fill a market niche

You can’t predict the future, but creating an emergency plan will help you face it if disaster strikes

Drum machine’s stair-climbing feature gives drain cleaners a lift

These tips will help prevent root intrusion from knocking out a customer’s septic system

From water compatibility to temperature and pressure, consider these factors to select a plastic piping system and ensure a successful install

Offering a variety of services brings in more work and builds customer trust