Product Spotlight: Field service management program keeps drain cleaners organized

Product Spotlight: Field service management program keeps drain cleaners organized

To grow your drain cleaning business, you need to be organized. FieldBin, a cloud-based field service management software, can help. Its easy-to-use solution gives service providers, technicians, contractors and field service trade professionals the tools they need to stay organized and increase profits.

FieldBin manages every aspect of the business — from work order scheduling, dispatching, and inventory management to estimating, invoicing, and payments processing — using a simple-to-use interface, intuitive navigation and easy drag-and-drop functionality accessible from anywhere on any device. According to Garrett Wilson, co-founder and president of FieldBin, it’s an ideal management device for drain cleaners.

“FieldBin’s solution solves common drain cleaning industry operations challenges such as efficient team scheduling and dispatch, tracking complex quotes and invoices, multiproperty customer job management, inventory and fixed cost reduction by keeping all business and customer data in one place to do more,” Wilson says. “The software is designed to give field service businesses and their teams the advantages they need to work faster, work more efficiently, be better organized and make more money.”  

Recently updated features include GPS stamping for location and time tracking, inventory management for multiple locations, and increased customer messaging capabilities via email and text confirmations, “on my way” notifications, technician reminders, and live chat support for 24/7 assistance. FieldBin also made QuickBooks integration data synchronization improvements to better align operations and reporting information. Earlier, several new features were launched that included a price book which the company expanded on in this latest round of feature updates. Companies can now build a price book of services they offer and then easily apply them to an invoice or estimate at a later date.

“FieldBin’s software is designed to meet the needs of cleaning companies dealing with worker shortages by enabling them to efficiently schedule, dispatch, and assign jobs based on their size, scope, and worker availability,” Wilson says. “Calendars that cross-reference team assignments to easily move workers from one job to another, for example, can be constructed so there is no wasted time, while task management can set reminders, prioritize stops, track time and manage workloads.”

According to Wilson, feedback has been extraordinarily positive.

“We often hear how much they love having all the workflows of their business connected in a single app, as well as how easy it is to use,” he says. “We also get feature requests and improvement suggestions from customers that we frequently implement to make the software better, as a direct result of real-world customer needs.” 541-754-3010;


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