Product Focus - February 2022

Product Focus - February 2022

My Service Depot Smart Service

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Business Software

1 // My Service Depot Smart Service
Smart Service from My Service Depot is a software system that functions as a direct add-on to QuickBooks. It adds scheduling, dispatching, invoicing and customer management to QuickBooks Pro, Premier, Enterprise and Online. This allows users to schedule and dispatch work to their customers using their preferred QuickBooks platform. It empowers drain cleaning businesses to streamline their operations and eliminate waste. When a customer calls, an office dispatcher will create a job in the scheduler, filling in notes and assigning it to a field technician. This sends an electronic work order to the tech’s phone or tablet. When that tech arrives at the customer’s location, they’ll build up the work order, collect a customer signature, collect payment and send the completed paperwork back to the office. 888-518-0818;

2 // Ritam Technologies Summit Service Reminders Plus Dispatch
Summit Service Reminders Plus Dispatch from Ritam Technologies provides solutions for managing busy schedules, securing repeat business and tracking basic job history. The schedule calendar offers drag-and-drop flexibility and technician assignment in a snap, keeping the user in control of constantly changing demands. With mobile apps coming online soon, there is even more reason to get control of operations and customer service with an easy-to-use, budget-friendly system that addresses key problem areas in a service business. Summit organizes the business, so the user can concentrate on getting the work done. 800-662-8471;

3 // ServiceCore software
ServiceCore is a cloud-based, custom-built platform designed for the waste industry. It allows users to streamline challenging processes in a matter of clicks, from scheduling and routing to inventory tracking and customer management, to billing and invoicing. It provides powerful tools to manage a business and provide real-time insights. Plus, each person at the company has customized access to the software and can log in on any device online or in the app. 844-336-0611;

Fleet Management

4 // DPL Telematics AssetCommand Base
AssetCommand Base from DPL Telematics is the complete tool for companies to increase driver safety and productivity while decreasing the costs and risk of vehicle accidents and theft. It empowers managers to remotely shut down their machines, wirelessly locate them anytime via GPS, collect odometer/runtime readings, track service intervals and receive real-time alerts for speeding or potentially dangerous driving. Driver ID options include iButton or RFID badges to restrict access to authorized drivers and correctly log each driver’s activity. Users can also receive alerts for loss of power, boundary or curfew violations to curb unauthorized use. It is palm sized, has no external antenna and contains an internal backup battery to continue operating the unit if disconnected. To provide flexibility for seasonal usage, the device is billed on a month-to-month agreement, allowing customers to deactivate and reactivate anytime without penalty. 800-897-8093;

5 // GPS Fleet Consulting SafeFleet
The SafeFleet dashcam/GPS combo unit from GPS Fleet Consulting is designed to provide important benefits to any business running a fleet of vehicles. The easily installed hardware provides location updates and event-based video recordings in near real time. The data can be viewed from a computer or through a mobile device. It helps protect billable time against customer disputes and provides accurate accounting of hours for payroll, real-world examples for coaching against risky driving behaviors, and protection against frivolous claims. It can help reduce the risk and cost of accidents, decrease idle time and help with proactive vehicle maintenance. It includes advanced vehicle diagnostic sensors and a safe driving rewards program. 800-609-7935;

6 // Quartix
The Quartix vehicle tracking system helps a wide range of businesses improve productivity, cut costs and save on fuel every day. Providing commercial fleet tracking for trucks, coaches, vans and cars throughout the U.S., U.K. and France, the system offers a host of features for fleet managers. It helps analyze data, generating simple-to-use reports that can be accessed online. Live tracking, driver time sheets, geofencing and management dashboards allow managers to easily see where efficiencies can be made. Driver league tables and individual driver reports help to assess driving style, which if improved can save businesses up to 25% in fuel consumption, as well as positively impact the safety of road users. It offers tiered packages to help businesses identify their best drivers, make sense of mileage and fuel costs and reduce administrative tasks. 312-800-9882; 


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