Scott Spencer didn’t have to look far when he set out to purchase a plumbing business. He had been the general manager of Roto-Rooter in the Seattle area for 12 years and knew that long-standing Jim Dandy Sewer & Plumbing was for sale. The challenge was modernizing and expanding a company so steeped in tradition.He decided to take the challenge, purchasing the company in December 2012 and immediately implementing changes. One of the first orders of business was extending shop hours from five to six days a week and moving to an hourly pay scale rather than commission. He also


















