For years, Air Services/All Service Plumbing in Springfield, Mo., replaced broken residential sewer lateral lines the conventional way: excavating customers’ well-groomed lawns or busting up driveways, sidewalks and patios to install new lines.
But that all changed in mid-2011 when the company invested about $30,000 in an UnderTaker trenchless pipe replacement system made by Spartan Tool, LLC. The unit not only doubled line replacement productivity and boosted profitability, it also gave the company a marketing edge by offering customers an attractive alternative that few competitors could provide.
“It used to take us two days to replace a line, by the time you
