The problem is widespread: A fly-by-night operator sets up shop in your town and steals market share by undercutting market prices. In no time flat, customers both new and old are asking you to meet the new lower price.Cleaning contractors use many strategies to combat low-ballers. For some, it’s critical to educate customers about the realistic costs of doing business, and to explain to customers the value they receive from quality service and longtime experience. For others, losing customers over price is almost a blessing. In fact, some find that customers who go with low-ballers eventually come back when they
