Operating Skeen Plumbing & Gas Inc. for 27 years in Ridgeland, Miss., Ricky Skeen has seen many shifts in the industry, and changes in his own business, too.There were times when he had 30 service vans, and when he scaled down to three. Today, with 12 service vans, 20 employees, and two distinct divisions in the company, Skeen likes his situation.Skeen added TV inspection in 1995, and the addition of waterjetting in 2000 helped him further please his customers, about 60 percent of them residential. His first jetter was a cart-mounted model that he used to pick up some school
