One of the more popular mechanical questions routinely served up to General’s customer service department has to do with our power cable feed devices. Because the ability to answer power feed questions are essential to understanding how drum-style machines function, it’s one of the first subjects drummed into our new “Drain Brains” during their basic training. Because of that, it’s worth describing here.The typical power feed conversation usually begins this way:Customer: “My power feed died.”Customer Service Rep: “I’m very sorry for your loss, sir, was it a long illness?”Customer: “Nope, quite sudden. It worked like a dream right up until
