Mark Ellefson set a high bar with Prodigy Plumbing and his team’s exceptional service lives up to the name
While the truth can hurt, everyone benefits from honest feedback
Taking a proactive approach with in-house safety audits is good for business
Regularly asking for and receiving candid performance evaluations is a developmental tool every employee should master
Meeting with employees individually fosters accountability and shows appreciation
Negative reviews from unhappy customers will hurt your business if you don’t learn the best way to respond
This convenient app dramatically boosts contractors’ internet presence by enabling customers to post on-the-spot service reviews
Frequent conversations with employees about performance and plans for the future will help your company.