For 20 years, Service Nation has been helping residential home service contractors grow, optimize their businesses, and increase profits. Recently, Service Nation...
Education/Training Articles
Online Exclusives
Keeping Your Crew Prepared For Change
Henna Inam, an executive coach, speaker and author, has some helpful advice for organizations grappling with a seemingly endless series of workplace...
Online Exclusives
Best of 2021: Cleaners Offer Advice and Insight
It’s again that time of year that is typically reserved for some reflection. Here we reflect on some of the industry knowledge...
Editorial
Track 4 Key Numbers for a Snapshot of Your Business’ Financial Health
Imagine you could run a 200-employee business with millions of dollars of revenue with one simple spreadsheet. If you’re like many small-business owners in...
Editorial
From the Editor - February 2022
We make decisions all day long. Every day.
As a business owner, you make even more decisions than the average person, and have arguably...
Online Exclusives
Promoting the Rewarding Career Path of Plumbing and Drain Cleaning
Finding and retaining employees is the biggest challenge facing U.S. trades. Josh Halstead has no secret formula for resolving the dilemma. But...
Online Exclusives
Finding and Retaining Good Workers Begins With Respect
Many companies invest heavily to improve the customer experience but sideline employees who are responsible for delivering that experience. What some business...
Online Exclusives
Biennial Waterjetting Education Course Goes Virtual for 2022
The Waterjet Technology Basics & Beyond Short Course is presented every two years in conjunction with the WaterJet Technology Association (WJTA) Conference...
Editorial
Get Promoted by Owning Your Jobs and Assuming More Responsibility
If you are a drain tech reading this, I think you’ll be surprised to find what your boss is really looking for to...
Editorial
Shining a Light on Overlooked PPE
Utilities and contractors have a duty to protect employees and provide a safe work environment, but many fail to supply or specify all...
Editorial
Get the Ball Rolling With a Specialty Cutting Ball Nozzle
As an experienced drain cleaner, Billy Teeter believes in having as many options as possible to contend with a wide range of...
Editorial
Don’t Dismiss Customers’ Questions
Most homeowners have only a vague idea, at best, of how their septic system works, even when they’ve been utilizing one for years.
I...
Editorial
Industry News - January 2022
Vortex promotes Matt Timberlake to chief administration officer
The Vortex Cos. announced the promotion of Matt Timberlake to chief administration officer to oversee the...
Online Exclusives
Registration Now Open For 2022 No-Dig Show
Registration is now open for the 2022 NASTT No-Dig Show, scheduled for April 10-14 at the Minneapolis Convention Center in Minnesota.
The No-Dig...













