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Keep Service Fatigue From Dragging Down Your Customer Service

Keep Service Fatigue From Dragging Down Your Customer Service

Even if you try to hide it from customers, service fatigue left unchecked can negatively affect your business
Wincan Case Study

Case Study: Field and Office Technology

Sewer inspection contractor customizes workflow with operations software PROBLEM / From November through April, much of Canada experiences freezing…
Product Spotlight Nuflow Nucure Uv 2

Product Spotlight: CIPP ‘Cold Cure’ UV System Touted for Fast, High-Density Lining

Light curing technology is a game-changer for CIPP lining contractors. Not only does it cut installation times dramatically (from several hours to…
Patterson Pr Sponsorship January February 2023 Print

Product News - February 2023

1 // PATTERSON DAVIT CRANE AT WWETT BOOTH 4540The Patterson davit crane will be in action at February’s WWETT Show, Booth 4540. Designed for ease…
Industry News - February 2023

Industry News - February 2023

Picote opens trenchless training center in Porvoo, FinlandPicote Solutions Oy announced the opening of a hands-on trenchless training center for…
Longitudinal2

AI Technology Streamlines Pipe Inspection

Artificial intelligence provides efficiency and accuracy benefits for inspection programs
NUCA Announces New Partnership with Utility Expo

NUCA Announces New Partnership with Utility Expo

The National Utility Contractors Association (NUCA) will be introducing an all new “NUCA Lounge” at The Utility Expo, scheduled for Sept. 26-28 in…
Winter Work

Working Safe in Winter

Cold weather presents risks and challenges that require safe practices
NUCA Announces New Insurance Benefit for Members

NUCA Announces New Insurance Benefit for Members

Exclusively available to National Utility Contractors Association members, this non-traditional insurance program provides tailored claims management, best-in-class risk control, and better-focused insurance services
Gnet Defect Coding

New Defect Coding with AI Service

Tired of looking at pipeline videos? Outsource this tedious work to the CUES GraniteNet Defect Coding Service and let its machines process the video…
Nu Cure Shines With Benefits

NuCure CCUV Shines with Benefits

NuCure Cold Cure UV shines with benefits for the installer. The UV lining system from NuFlow cures liners in just 10 minutes, dramatically reducing…
Preparing for a Surprise OSHA Audit

Preparing for a Surprise OSHA Audit

You never know when a safety inspector will show up, so it’s vital to be ready at all times
Pipe Lining Provides Options

Pipe Lining Provides Options for Customers and Profit for Contractors

When Aaron Simpson opened his plumbing company, I Fix Pipe, in 2019, he knew he wanted to add pipe lining to his list of services. “It’s a better…
The Year’s Top Safety Violations

The Year’s Top Safety Violations

Here are some facts, trends and statistics surrounding OSHA’s top 10 violations for 2022
W Gt6Bj Dy

RIDGID Celebrates 100-Year Anniversary

Company plans to use 2023 as a year-long celebration honoring the trades
Hunter Pic1

A Portable, Rugged and Easy-to-Use Inspection System Lets You Inspect Pipe Anywhere

The C550c Hunter base station fits any ATV, van or pickup truck and helps access easements and hard-to-reach areas
Nu Tube Inversion

NuTube Inversion Equipment Wins More Jobs for Contractors

NuTube Inversion equipment is designed to give the installer full control of the lining process. Each tool was created with the operator in mind,…
Patterson Pr Sponsorship January February 2023 Web

Patterson Davit Crane at WWETT Booth 4540

The Patterson Davit Crane will be in action at February’s WWETT show, booth 4540. Designed for ease of use, durability and reliability, the cranes…
Vortex Companies Receives Key Certification for Geopolymer Mortar Rehab Product

Vortex Companies Receives Key Certification for Geopolymer Mortar Rehab Product

The Vortex Companies, a provider of advanced trenchless water and sewer technologies and infrastructure renewal services, recently announced the…
Customer Service

Receive Superior Customer Service and Support with CUES

CUES is committed to providing high-quality, individualized customer service and support