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Building on Values

Building on Values

A dedication to family and spiritual priorities lead an Arkansas service franchise owner to finance and support a Bible college
Locator Listens to Multiple Frequencies

Locator Listens to Multiple Frequencies

The RIDGID SeekTech SR-60 locator is designed to help technicians locate buried utilities quickly and accurately with a multidirectional antenna that picks up frequency signals from all directions.
Down the Hole

Down the Hole

An interceptor sewer rupture and resulting sinkhole required a work team of 20 contractors, innovative technology and a lot of ingenuity
Thinking Long Term

Thinking Long Term

Purchase price is only one consideration when considering the value of an investment in CCTV equipment for sewer pipe inspection
Back to Basics

Back to Basics

Sometimes the simplest safety issues are the most important ones to address with care and conviction
Going Trenchless

Going Trenchless

Contractors appreciate lining and pipe bursting, but also recognize the need to let customers choose traditional methods when warranted
In Turbulent Times

In Turbulent Times

A troubled period in the investment market is no time for rash decisions. The basic rules of sound, long-term investing apply now more than ever.
Squeaky Clean

Squeaky Clean

Casey’s Plumbing service vans tell customers exactly what to expect from the company’s service technicians
Options Open

Options Open

Pipe bursting and CIPP lining technologies give Miksis Services a large arsenal of trenchless tools with which to build business in northern California
That Extra “Degree”

That Extra “Degree”

Never underestimate the level of effort it takes to go from good to great. And don’t underrate the benefits of doing what’s necessary to get there.
What Do Employees Want?

What Do Employees Want?

It’s an important question for business owners to answer in an industry where worker retention is often a challenge
Bursting Boom

Bursting Boom

Old and deteriorating sewer lines in a Massachusetts community create a fertile market for Berkshire Rooter as a pipe-bursting specialist
Industry News - January 2009

Industry News - January 2009

Bradbury Joins Capital Connection; Whittington Joins Spir Star; Jetstream of Houston Named Top Company; SiteWise Hires Vice President of Operations; HammerHead Redesigns Web Site
Cover2008 12 01

December 2008

He’s Coming to Town

He’s Coming to Town

Long-time Illinois contractor Danny Bland of Bland’s Sewer & Water spreads Christmas cheer each December as that fellow from the North Pole
What Old-Time Doctors Can Teach Us

What Old-Time Doctors Can Teach Us

Of course there are differences in “house calls” by a doctor and a drain-cleaning contractor – and yet many of the customer service skills are the same
Micro to Macro

Micro to Macro

BioRemedies expands from grease-trap bacteria sales to pipeline diagnostics and rehabilitation in and around El Paso, Texas
What Did the Past Year Teach You?

What Did the Past Year Teach You?

Before letting 2008 slip into oblivion, it can be worthwhile to look back and reflect on the year’s events and any lessons they may carry
It’s No Mystery

It’s No Mystery

A sleek camera van with complete inspection equipment and software helps a Florida contractor zero in on maximum productivity and profit
Closing the Books

Closing the Books

December is a good time to get a handle on the year’s expenses and income, and to make decisions that can affect your tax liability