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The second generation of development and design on the Internet focuses on using the Web for social networking. Is it just for fun? Or is it a valuable business tool?

A few catchy words on the side of a truck go a long way in deciding whether a customer takes notice, remembers, and calls you for service

To the Editor: In the same October issue of Cleaner in which you had an article about safety (The Power of Stories, October 2009), you also had an…

A Saskatchewan contractor jumped feet first into industrial cleaning and soon built a profitable business with a strong family succession plan

A British Columbia contractor’s custom vacuum truck can also clean pipes, hydroexcavate, and even ride the tracks to clean up spills from derailments

If you challenge a former employee’s claim for unemployment benefits, here are some strategies that will improve your chances for success

Online discussion forum members report on their success (or lack of it) in choosing advertising channels that get results

A slow economy doesn’t keep attendees from the exhibits and seminars at the 2009 WJTA Conference and Expo

A custom-built elliptical packer enables a New Jersey borough to keep its street reconstruction program on schedule

You can extend the life of your pressure washer by using it properly and by sticking to a basic schedule of routine preventive maintenance

Research and experience prove that stories from and about real people can help make vital safety messages stick

A switch from new construction to diverse pipeline services and CIPP lining proves to be a profitable recipe for a long-established Minnesota firm

Running a customer-friendly business doesn’t mean being the banker at zero interest for customers who make a habit of delaying payments

An Alabama contractor’s bright-colored, trailer-mounted water jetter throws the door open to new business opportunity

Rather suddenly, the world of communication has changed. How is your business adapting to the latest ways of getting messages out to your prospects?

The latest reinstatement cutters help pipe-lining contractors restore lined sewers accurately, quickly and efficiently

John Harris is shaking up his drain contracting business model by offering trenchless lateral repair through a Roto-Rooter franchise

Your company needs as many employees as possible who are passionate, mentally engaged, and able to drive positive results

Pat’s Pump Named Florida Allianz Sweeper Dealer; Primus Cleaning Nozzle Receives U.S. Patent; CUES Receives Best of Suwanee Award; Dwyer Group Honors Mr. Rooter Franchisees