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Dallas Equipment Demos Draw Attention

After two successful runs, third WEQ Fair being planned for October
Jeff Haden 1000 800

Watch Out for These Nasty Employee Behaviors

Backstabbing, shirking responsibilities and planting seeds of distrust should get these nightmare workers the pink slip
Navigating Different Personalities in Your Customer Interactions

Navigating Different Personalities in Your Customer Interactions

Everyone has four main traits of varying degrees. Which one is the most dominant can greatly affect the approach you should take.
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Strategies for Forming a Long-Term Business Plan

It’s easy to get caught up in the day-to-day operations of your company and lose sight of what you want it to be in the future. These methods can help.
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Stop Relentless Rust From Eating Your Fleet

Trucks and equipment are your biggest capital investment. Try these solutions to prevent corrosion from costing you a bundle.
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Organization Promotes Safe Digging Practices

Common Ground Alliance uses National Safe Digging Month to remind people to call 811 before digging to avoid underground hazards
How Aggressively Can You Clean a Newly Lined Pipe?

How Aggressively Can You Clean a Newly Lined Pipe?

From caustic cleaners to cable machines, here are some tips on what’s wise to stick down a pipe post-lining
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Industry News: April 5, 2017

A roundup of recent industry news exclusively for sewer and drain cleaning professionals. Track the industry's movers and shakers, learn about company acquisitions, get the skinny on new products and more.
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Product News: April 4, 2017

Browse the latest products exclusively for the sewer and drain cleaning and inspection industry
Jeff Haden

Use an 'Undercover Interview' to Weed Out Undesirable Candidates

You’ll be shocked by what another employee can discover when talking to potential hires
Get on the Same Page as Your Customer

Get on the Same Page as Your Customer

Make sure the customer’s thinking lines up with yours before a job begins. Otherwise you could be paying the price in lost revenue and a damaged reputation.
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5 Web Content Rules to Live By

Websites are often the first impression potential customers are getting of your business. Make sure you’re not doing something that drives them away.
The Trick to Getting Local Press Coverage

The Trick to Getting Local Press Coverage

Some free newspaper publicity can expose you to potential new customers. But the quality of that coverage greatly depends on you.
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10 Tips for Hiring Millennials

Don’t believe the negative stereotypes you hear about the younger generation of workers.
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Workhorse Crawler Delivers Big Boost in Productivity

Investing in a new inspection system helps this crew inspect 2,000 feet of pipe per day
How to Avoid Overcooking a Liner When Steam Curing

How to Avoid Overcooking a Liner When Steam Curing

Steam can be a fast and effective way to cure a liner. But be sure you’re doing it properly, or you could have unhappy customers in the future.
Sewer Worker Saved From Collapsed Trench

Sewer Worker Saved From Collapsed Trench

Rescue crews in Nebraska needed almost seven hours to free the worker from the narrow, unstable trench
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Root Cutting Secrets Revealed

Can waterjet cutting nozzles clear roots as effectively as rotating steel blades?
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The Financial Impact of I&I

The whitepaper "Working Smarter Against I&I" discusses a total system approach to combating I&I and the tools available to evaluate the different elements of your sewer system
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Customized Wet-Out Rigs Drive Efficiency, Profitability

Colorado’s C&L Water Solutions decided an in-house approach was best for building trucks to carry the company’s valuable pipe lining equipment.