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Gas line repairs don’t represent the bulk of Michael Reed’s work in Buffalo, New York, but they do come up and showcase his versatility

COLE Publishing releases first wave of exhibitors with many signed up for multiple events

It’s easy to say you want to maintain a professional image, but it’s more difficult to consistently do all the things that entails on a daily basis. Here are the approaches a few companies take to ensure customers are getting their best.

Perception is reality for customers, and clear communication will reinforce that you respect them and appreciate their business

Companies well familiar with taking on municipal contracts provide some tips on what it takes to gain a successful foothold in that world

Efforts like online marketing are no longer a choice to be made for your business. They are imperative if you want to grow.

GPS system improves company’s profitability, weeds out dishonest employees

Thinking about training as an algorithm can help your employees better understand the logic behind company processes and ultimately improve their job performance

When you’re swept up in a busy workday, it can be easy to let tool maintenance fall by the wayside, but it’s worth keeping it a priority

It doesn’t matter how well you can do the work if you’re not the company that comes to mind for people when they encounter a plumbing-related problem. Memorable branding is vital, and these companies have all put careful thought into how they go about it.

The “slide-in package” Load ’n Go HotJet II jetters are super versatile for truck or van mount. Load ’n Go jetter options can be unbolted from…

Andrews Air Force Base contractor Terrapin Utilities recently purchased the new HotJet USA Hydraulic HotJet II. According to Jacob Kelly, a 25-year…

The things that were applicable to your online marketing strategy five years ago may no longer be relevant. Here are five tips to keep in mind.

Savvy professionals call it the dependable way to preserve and protect sewer cables from rust. Now original Snake-Oil from General Pipe Cleaners is…

A roundup of recent industry news exclusively for sewer and drain cleaning professionals

Browse the latest products exclusively for the sewer and drain cleaning and inspection industry

For professionals looking for a high-output, hot-water line flusher/cleaner, the HotJet III delivers a powerful punch with two 35 hp Vanguard engines…

As the pandemic has unfolded, drain cleaners and plumbers haven’t stopped working, but they've had to modify how they go about conducting business. Here’s an example of how one company has handled all the changes of recent months.

In response to the unprecedented coronavirus pandemic, and its accompanying economic disruptions, Congress has passed significant legislation to…

Sonetics has long offered products that allow workers to be separated but still communicate effectively, something especially vital in this new era of social distancing