Inspection System Saves Landlord Big Bucks

An Oklahoma plumber relies on tried-and-true equipment to deliver superior customer service and keep his reputation pristine

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Inspection System Saves Landlord Big Bucks

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It all started with a clogged sewer line at a Tulsa, Oklahoma, residential property. The frantic renter immediately called a local plumber, who demanded $1,500 to dig up and repair the problem.

But the landlord had other ideas – and, instead, contacted Chris Wade, owner of Precision Plumbing.

For 20 years, Precision has jealously guarded an outstanding reputation for professionalism, dependability and honesty throughout Tulsa’s metro area.

“We’re not fly-by-night, ‘schoolhouse’ plumbers,” Wade says. “We get 100 percent of our business by word-of-mouth. So our six crews always make superior service and customer satisfaction our priorities.”

That’s why Wade places a premium on the equipment Precision uses. “When you’re safeguarding a reputation for quality work, you choose tough, reliable tools for the job,” he says. “And we only trust equipment from General Pipe Cleaners.”

Right equipment mix tackles the task

Using one of their Gen-Eye video inspection systems, Wade’s crew instantly spotted the true trouble – tree roots. Then using a 4-inch cutter on their Speedrooter power drain cleaner with automatic feed, Precision’s pros quickly cleared the line.

“We saved the customer around $1,300 – and didn’t dig up a darn thing!” Wade laughs.

Gen-Eye systems offer plumbing and drain cleaning professionals everything necessary to troubleshoot 2- through 10-inch lines. The lightweight, popular SD family, for instance, includes a 10.4-inch LCD screen, built-in waterproof keyboard, integral SD recorder and heavy-duty Pelican case.

General’s new Gen-Eye SDP version also adds Wi-Fi capability, a four-hour rechargeable battery and a sunlight-readable screen.

The self-leveling color camera automatically keeps the picture right side up as the camera glides though the line making it easier for customers to follow the action. Versatile, rugged Gen-Eye SD systems also sport standard features like an on-screen distance counter, date and time stamp, voice-over unit, camera test port and DC power option.

Superior accuracy and versatility

For matchless accuracy in tracking trouble, Precision Plumbing also counts on their new Hot Spot pipe locator from General Pipe Cleaners.

The easy to use Hot Spot offers durability and reliability. General’s pipe locator lets plumbing and drain cleaning professionals precisely pinpoint problems – without unnecessarily digging up costly pavement or expensive landscaping to find breaks or blockages.

Superb for all commercial and residential needs, the versatile Hot Spot eliminates guesswork when inspecting and tracing sewer and drainlines, septic tanks, active power lines and buried utilities.

“It saves us so much time on waterlines, gas lines, power lines – you name it,” Wade claims. “It’s always right dead on the nose – and still works with our older Gen-Eye equipment.”

Common workplace abuse can’t compromise General’s tough tool, either. Hot Spot also offers superior battery life – more than twice that of competitive locators. The automatic shutdown feature saves power. And the USB port lets users upgrade software – or grab screen captures.

Drain cleaning power for all tasks

Once they locate blockages, Precision’s pros count on reliable drain cleaning machines from General.

Great for long, tough jobs, the latest Speedrooter 92 blends rugged reliability with optimal control and ease of use. It’s great on tree roots. The field-proven machine features a braced frame at key stress points, drum design for longer bearing wear, and Flexicore cable – the industry standard for toughness.

Heavy-duty Flexicore cable blends superior strength and kinking resistance with just the right flexibility. It carries the best warranty in the business – one-year protection against breakage.

Precision Plumbing’s equipment array also includes General standards like the Mini-Rooter and Super-Vee cable drain cleaners.

Easy to transport and maintain, Mini-Rooter unclogs drains from rooftop to basement – including kitchen, bath and laundry lines. It carries 75 feet of 3/8-inch or 1/2-inch Flexicore cable – yet weighs around 60 pounds.

The hand-held Super-Vee easily unclogs sink, shower, toilet and laundry drainlines up to 3 inches in diameter. With a dependable motor, durable aluminum drum and tough Flexicore cable, it withstands the most demanding small-line jobs – and keeps working year after year.

Consumer service boosts bottom line

Wade learned his trade – and personal ethics – from his dad, also a plumber.

“I refuse to let unreliable equipment leave us in bad spots,” Wade concludes. “Your reputation stays with you – and you don’t want to mar that.”

That’s why he trusts General.  “It’s great equipment: I won’t buy anything else.”



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