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When you hire new team members, you have a certain set of expectations for them. Ultimately, you want them to be punctual,...

Investing in advanced technology that amps up productivity and safety is a primary focus at Seneca Waste Solutions. But it also invests...

So you’re in a meeting and your boss tasks you and your team with a major project — and a totally unrealistic...

When multiple cities in the province of Saskatchewan contacted Prestige Environmental to clean their sewer and culvert lines, owner Dean Lang and...

You’ve read all the articles. You’ve put ads in all the right places. Heck, maybe you’ve even visited a high school or...

Recently I was talking to a small-business owner and friend when the topic of volunteer time off, or VTO, came up. My...

With the new jetter technology used to clean drainlines and sewers with high-pressure hot water, drain and sewer systems will be cleaner...

HotJet USA has seen an increase in interest amongst industrial pipe cleaning contractors for hybrid units that can do it all: jet,...

Equipment rental has its upsides, especially when it comes to reducing risk. However, there can be advantages to equipment ownership if you...

Don't have enough swing room for full-size copper tubing cutters? The AutoCut from General Pipe Cleaners slices copper tubing in tight spots...

There are many hurdles a contractor faces in this industry, or any service industry. One of the more perplexing issues that comes up...

TGI-Connect and PressurePro unveil integration plansTGI-Connect and PressurePro announced their intent to integrate technology. Announced in conjunction with the opening of Trimble’s...

MyTana Mfg. LD40 auditory pipeline leak detectorThe new LD40 leak detector from MyTana Mfg. uses a unidirectional sensor to filter out environmental...

Contractors using Charles Machine Works products, such as Ditch Witch, HammerHead Trenchless, American Augers and Subsite Electronics, won’t be noticing changes anytime...

With the transition of NASSCO’s current technical director, Lynn Osborn, into his new role as president of UESI (American Society of Civil...

Reformulated Snake-Oil Plus from General Pipe Cleaners offers enhanced protection of drain cables and machines — and can extend the life of...

As a middle-aged licensed plumber who mostly cleans and inspects drains along with performing minor plumbing repairs, Ben Kohn — the owner...

My strangest customer service story didn’t involve a customer at all. It was a customer’s neighbor. We’ll call him Mr. Neighbor.Our customer...

The construction industry’s skilled labor shortage is costing it huge amounts of money. How much exactly?In the case of equipment repair technicians alone,...