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Mike Brewer carefully did his due diligence before fully committing to a franchise opportunity, but 16 years in, he’s satisfied with how it’s helping him grow the service side of his plumbing business

In an effort to meet EPA standards, diesel exhaust fluid is commonly used on the latest equipment to reduce nitrogen oxides in emissions. Here are a few things you should know about how to use and store it.

Make sure customers understand what they’re paying you for. It goes well beyond the cost of materials.

Don’t immediately rebuff people who want you to price out a job on little information. Think of it as a teaching experience and you could earn a customer for life.

Due to the pandemic, virtual service calls became a necessity for Alphalete Plumbing, but going forward the company plans to maintain it as a permanent part of operations

Tools like mobile field apps make it easier to create the kind of customer experience that ensures you maintain a steady workload

Online reviews have become a trusted source of information that showcase a business’ brand, integrity, and authority, as the findings of a recent survey prove

Envirosight’s agile sewer inspection crawler helped an industry newcomer increase efficiency and take on more jobs

The headache of reviewing applications and conducting interviews may make you nostalgic for the days of being a solo operation, but hiring is necessary for growth

Test your knowledge of CCTV sewer cameras and visual assessment

Save money and downtime by ensuring undercarriage components get proper treatment

Envirosight’s free poster offers a guide to sewer inspection vehicles, from safety features to storage options

It’s common to have your office team run a little leaner than your crew of field workers. Just be sure that all responsibilities are adequately covered so that everyone feels as if they can properly do their job.

Trailer manufacturer representatives weigh in on the top considerations when choosing what to use for equipment transport

Three contractors explain why working with an experienced, loyal crew helps their businesses succeed

A roundup of recent industry news exclusively for sewer and drain cleaning professionals

Jumpstart your business with Envirosight’s guide to standing out on municipal bids — and winning contracts