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What if a company could establish credibility with customers before even making a service call and at the same time improve employee...

You know that good performance workwear and personal protective equipment is an investment. You wear these every day for hours on end...

The North American Society for Trenchless Technology (NASTT) recently named the winners of its Outstanding Trenchless Paper Awards. The papers were presented...

Registration for the 2022 WWETT Show in Indianapolis is now open. The show is scheduled for Feb. 21-24 at the Indiana Convention Center.At...

Ask 50 different people what it means to have an accountable workforce, and you could very well get 50 different answers, covering...

In a recent column, we talked about the problem with relying on Facebook and Instagram for client communication. But there’s something else...

Arizona’s Nu Flow Phoenix and Tucson boasts an impressive high-profile list of clients that include property management firms such as CBRE and...

When we were first implementing flat-rate pricing in our plumbing company, I was complaining to another contractor about the painful transition. With my...

RIDGID recently welcomed winners of the fourth annual RIDGID Experience Contest to the company’s world headquarters in Elyria, Ohio. Winners of the...

Before selling an asset in your fleet, you might want to get a construction equipment appraisal to establish its value. This consists of...

The new Band-It splashguard from General Pipe Cleaners minimizes excess water spray from spinning drums in sink and small-line drain cleaning machines. Water...

Quickview airHD zoom camera from Envirosight is the portable, hi-res sewer camera that helps you rapidly understand system condition and plan inspections....

Opening frozen drain cleanout plugs used to be about a 50/50 proposition for Rance Okudara, a technician at Roto-Rooter of Honolulu: They either came...

Delaware-based Trinity Subsurface Engineering launched in mid-2018 with a focus on private utility locating and concrete scanning. But in just a few short...

Damaged pipes, varied materials, laterals and mainlines — ROVVER X is the ever-adaptable inspection crawler that can do it all. Wastewater operators...

Jeff Seidl firmly believes that investing in good equipment helps attract and retain employees as well as boost his bottom line through...

Force mains are used in areas where topography won’t allow for gravity conveyance of sewage. Instead, a lift station pumps wastewater through...

“If you want to test a drain cleaner, put it in a school. We have had to clear everything from soda bottles...

One of the questions we hear all the time is “Why don’t you guys build your jetters with a diesel engine?”Here’s the...