Software Helps Streamline Workflow for Upgrade of Aging Sewer Infrastructure

A case study shows how a Virginia utility used an integrated software solution to improve the management of its inspection and rehab goals on its aging sewer system

Software Helps Streamline Workflow for Upgrade of Aging Sewer Infrastructure

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Problem: Arlington County, Virginia, faced the challenge of managing a vast network of aging sanitary sewer infrastructure spanning 465 miles. Annual relining goals were ambitious, requiring a seamless workflow to streamline inspections and rehabilitation efforts. Prior to a software integration, data collection was incomplete and lacked effective communication among stakeholders. The complexity of managing a variety of rehab scenarios also posed a challenge.

Solution: To address these challenges, Arlington County integrated Esri, Cartegraph and ITpipes software to create a refined workflow process. With the integration of ITpipes, it could seamlessly transfer data among GIS, asset management and pipe inspection systems. This enabled Arlington County to efficiently track and manage its pipe assets, ensuring that the rehabilitation efforts were prioritized and executed effectively. 

Result: The implementation of the integrated software solution significantly enhanced Arlington County’s sanitary sewer rehabilitation process. By streamlining workflow, it eliminated duplicate inspection efforts and improved data accessibility. This transformation allowed Arlington County to shift from a reactive approach to a predictive one, enabling more effective decision-making and better resource allocation. “We’re not only able to work efficiently but we can also now budget and plan efficiently,” says Jeremy Hassan, chief operating engineer of Arlington County Sewer and Streets bureau. “With the data we collect in ITpipes and the costs from Cartegraph, we can estimate the money needed, looking forward to multiple years.” 877-487-4737;


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