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Breaking up is hard to do, and that includes letting go of an old and reliable combination truck. Just ask Sean Fucarile...

Gardner Denver Marks 150th AnniversaryGardner Denver Inc., Quincy, Ill., marks 150 years of manufacturing this year. The fluid transfer technologies company was...

The SeeSnake microDrain inspection system from RIDGID lets technicians maneuver through small-diameter drain lines and tight turns, and even through toilet traps,...

A reduction in the capacity of its two intake pipes made it difficult for the Ohio American Water Co. in Ashtabula, Ohio,...

A successful CCTV pipeline inspection program requires a state-of-the-art inspection vehicle, a qualified inspection operator, and a competent management team. Of course,...

Former GE Chairman and CEO Jack Welch once told Business Week that employee opinions about their workplace were leading indicators of actual...

Video inspection cameras are among the more valuable tools in a drain cleaner’s service truck. Inspection systems have come a long way...

Rex Robison’s sewer-cleaning business was so good that it kept him out of college. But that was only the beginning. Seventeen years...

Question:Does anyone out there use Health Savings Accounts (HSAs) to help defer the costs of employee health insurance benefits? From what I...

A challenging business climate might not put expansion on the top of your priority list, but there may be some good reasons...

In last month’s Better Business story, Drew Denmon shared a number of thoughts about how you and your vendors might approach your...

The relationship between a customer and a vendor is hard to describe. On the surface, it involves nothing more than an exchange...

The Clean Water Act of the 1980s helped Braun Electric Inc. – Total Farm Systems of St. Nazianz, Wis., find a niche...

There’s an episode in the movie, “The Shawshank Redemption,” in which the main character, Andy DuFresne, walks out of the warden’s office...

When it comes to moving heavy sewer- and drain-cleaning equipment in and out of service trucks, technicians at Surfside Plumbing and Rooter...

The headlines have been filled with stories about the credit crunch. Consumer lending is tighter, and loans for business have become much...

Question:I am thinking about buying a water-jetter for residential use, and I am looking for recommendations. What psi? What gpm? What size...

Putting a waterjetter in the hands of a rookie operator is akin to asking a novice to route service vehicles: Productivity and...