Inside the April 2023 Issue of Cleaner
![Contractor Blends Septic Service and Drain Cleaning Into Successful New Venture](https://cole-cleaner.imgix.net/https%3A%2F%2Fwww.cleaner.com%2Fuploads%2Fimages%2Faustin_willetts_roseburg_rooter_hi_res1.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=af7261a904b20792c4ca1f32a2466ac5)
After a decade of working in Oregon’s timber industry, Austin Willetts found success returning to his family’s roots in septic and drain cleaning
![Focus on the Customer and Employee Experience to Transform Your Business](https://cole-cleaner.imgix.net/https%3A%2F%2Fwww.cleaner.com%2Fuploads%2Fimages%2Fbradshaw.jpg?crop=focalpoint&fit=crop&fp-x=0.505&fp-y=0.355&h=75&ixlib=php-1.1.0&q=75&w=75&s=2a0a96f6a3ade76c5a4ab7a5ffcce48c)
A simple pathway to success is consistently delivering on the promise you make to customers and employees
![Product Spotlight - April 2023](https://cole-cleaner.imgix.net/https%3A%2F%2Fwww.cleaner.com%2Fuploads%2Fimages%2Fproduct_spotlight_dancutter_usa_dc_super_flex_50.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=2c01fd8637a12112e972ae81971f0503)
Robotic reinstatement cutter offers flexibility to contractors
![Company Finds Unique Ways to Attract Employees, New Customers](https://cole-cleaner.imgix.net/https%3A%2F%2Fwww.cleaner.com%2Fuploads%2Fimages%2Fjolly_plumbing_5853.jpg?crop=focalpoint&fit=crop&fp-x=0.64&fp-y=0.505&h=75&ixlib=php-1.1.0&q=75&w=75&s=930db073efbfc40cfaf3c8a913c90e35)
Kentucky firm aspires to upend people’s stereotypes about what plumbing and drain cleaning companies look and feel like
Trench collapse deaths were at their highest level in years in 2022, making it appropriate to once again emphasize the importance of proper safety protocols
![Envirobot’s Viper Unit Cleans and Inspects Sewer Lines Simultaneously](https://cole-cleaner.imgix.net/https%3A%2F%2Fwww.cleaner.com%2Fuploads%2Fimages%2Fimg_0311.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=7021437fefe2f92e1b15f72824a54a20)
Combo jetter/inspection camera boosts efficiency and customer satisfaction
![Real-Tite Provides Reliable Expansion Plug Solutions](https://cole-cleaner.imgix.net/https%3A%2F%2Fwww.cleaner.com%2Fuploads%2Fimages%2Fimg_4876_edited.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=d4ea43c86f973f498865699ad489f2f9)
Since 1981, Real-Tite has focused on providing the industry easy-to-use, leakproof expansion plugs
We should all take on the responsibility for our coworkers’ safety and well-being