Inside the October 2010 Issue of Cleaner

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Steps to Success Steps to Success
Progressive adoption of new trenchless pipe repair methods puts Midway Plumbing on a straight road to growth and profitability
Laptop Interface Provides Flexible Digital Recording Laptop Interface Provides Flexible Digital Recording
The SeeSnake LT1000 and detached LT1000M laptop interface from RIDGID let users digitally record, manage and deliver pipe inspection footage when paired with a SeeSnake reel and PC laptop equipped with SeeSnake HQ software.
Divide and Conquer Divide and Conquer
A contractor in western Washington State focuses on specialized work by separating his large company into three businesses, then growing them
Jet Power Jet Power
Waterjetting helps Smith’s Sewer & Drain take off in the residential, commercial and industrial cleaning business
Product News - October 2010 Product News - October 2010
Featured products of October
Tracking Trouble Tracking Trouble
A Florida contractor uses a thermoforming PVC alloy pipe to prevent the collapse of a major highway and railroad crossing
Bore Planning Made Easier Bore Planning Made Easier

Intuitive and user-friendly software helps progressive contractors take the guesswork out of planning horizontal directional drilling projects

Industry News - October 2010
Super Products Launches Product Web Site; Federal Signal Names VP, GM for Vactor, Guzzler; Iowa’s Lemberg Wins Oldest Hotsy Contest; ShuBee Chosen Safety Vendor for Extreme Makeover; LMK Technologies Expands Engineering Capabilities; Reed Manufacturing Adds Foreign Language Web Pages; Flow International Launches Web Site; Italian Brass Manufacturers Receive NSF Certification; ISCO Receives Workplace Safety Award; Vacall Introduces Virtual Walkabout; Wastequip Adds Marketing Positions; RapidView IBAK Forms Technology Partnership; RIDGID Introduces Tag Technology; MaxLiner Launches Web Site
Make ‘No’ a No-No (and Other Wisdom)
Here are some lessons about customer relations drawn from a long career in a variety of service-oriented businesses
The ‘S’ Has It
When it’s time to incorporate, the S Corporation form offers a number of advantages – and raises a few caution flags, too.
Making Believers
Contractors often find they need to explain to prospective customers why they should choose pipe lining over traditional repair methods
This Is Your Brain on Cell Phone
A National Safety Council paper shows how distracted driving affects mental processes and creates serious road hazards