Turns out an Oregon technician who came close to losing his life when his boss texted him to break a sewer pipe that...
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Online Exclusives
Industry News: Quam Construction Joins LMK Technologies' Network
Quam Construction, based in Willmar, Minnesota, has joined LMK Technologies’ network of independent licensed contractors for the T-Liner Main-to-Lateral Connection Lining System. As...
Online Exclusives
Taking Current CCTV Inspection Technology to the Next Level
Respected throughout the industry, Jim Aanderud has many years of field experience as a CCTV pipeline inspection operator and is very familiar...
Online Exclusives
Plumbers vs. Technicians: The Slow Decline of the Tradesman
Anja Smith, managing partner of All Clear Plumbing in Greenville, South Carolina, has been involved with the company since its inception in...
Online Exclusives
Is Your Jetter Ready for Winter?
Although Old Man Winter hasn’t shown his face just yet, brisk fall temperatures remind us that he isn’t far off. As temps...
Online Exclusives
Industry News: HammerHead Trenchless Names President
HammerHead Trenchless names president
Charles Machine Works appointed Kevin Smith president of HammerHead Trenchless Equipment. He had been serving as president of MTI Equipment, a...
Online Exclusives
The Lowdown on Cash Advance Services
Small businesses need capital to grow; for any business to thrive, there are expenses that need to be paid, whether in the...
Online Exclusives
Get Continuing Education Credit at the 2016 WWETT Show
The education courses at the Water & Wastewater Equipment, Treatment & Transport (WWETT) Show may not be the most exciting part of...
Online Exclusives
Subcontracting Can Be a Win-Win
Contractors may be missing a bet by not offering pipe bursting or relining through a subcontractor for damaged lateral lines in the...
Online Exclusives
Growing Your Business in a Tough Economy
Robb Barnes, owner of King’s Pumping Service in Dallas, Oregon, was a teacher (biology and health) and customer service manager before entering...
Online Exclusives
Industry News: Dwyer Group Welcomes New CFO
Dwyer Group welcomes new CFO and new general counsel to executive team
Dwyer Group Inc., one of the world’s largest franchising companies of...
Editorial
Do You Allow Tattooed Technicians?
When I was a kid, the only person I could name who had a tattoo was Popeye the Sailor Man. Back then,...
Editorial
Cleaning Industry Grows
The sewer and drain cleaning industry has grown up in many ways over the past couple decades, and the technology that supports...
Editorial
Practical Training for Confined Spaces
Practice makes perfect. That adage can be applied to the safety training philosophy of Irwin’s Safety. After all, the Calgary, Alberta-based safety...
Blogs
4 Easy Ways to Provide Excellent Customer Service
Professional sewer and drain cleaning companies have more duties than they realize when it comes to home and commercial pipe repair. While...
Online Exclusives
Sewer Worker Killed in Trench Collapse
The Occupational Safety and Health Administration is investigating the death of a Pennsylvania sewer worker who was killed when a 12-foot-deep trench...
Online Exclusives
Bling-Bling: Technician Recovers More Than a Wedding Ring
Mr. Rooter Plumbing of the Twin Cities recovered more than a wedding ring for homeowner Chee Lor when they were called to...













