Problem

The camera inspection crews of Henry County (Ga.) Water and Sewerage Authority were running months behind the cleaning crews. Lines were often soiled by the time they arrived to inspect them. The authority needed a way to integrate the two departments to maximize efficiency.

Solution

The authority purchased Granite XP Lite software from CUES, enabling cleaning crews to send daily status reports to the central office, simplifying planning and scheduling for both departments. Crews map the sewer lines from GIS into the software, avoiding manual data entry with its risk of error. The software automatically aggregates observation codes entered by cleaning crews into a central database, and cleaned pipes appear on a map color-coded with a date-cleaned label, enabling supervisors to schedule inspections more effectively.

The software allows managers to generate reports that identify patterns and relationships between customer trouble tickets, SSOs, and cleaning frequencies. They also can run reports to assess linear foot production, overall percent completion for yearly goals, cubic yards of debris removed, and pipes likely to fail soon.

Result

“Granite XP allows us to better plan for capital improvement projects or to plan and schedule rehabilitation work,” says administrative coordinator Vicki Mott. 800/327-7791; www.cuesinc.com.