Editorial Articles

As his trucks rumble across the tundra of eastern Ontario, Canada, Kris Norris doesn’t see risk or cost — he sees potential....

I was staring out the window this morning, wondering what to write about. It was snowing, and the wind was battering the...

For years, Tom Carlisle was frustrated because he couldn’t serve a large untapped market for boring new waterlines and sewer lines, which...

When someone contacts Rusty Nezat about his training program, one of the first questions he asks isn’t about the operators — it’s...

Over the past year, you’ve been courting and cultivating potential new clients. After submitting a handful of proposals, at last a call...

Let’s imagine you need a special project done as soon as possible. You approach one of your resourceful employees, Ken, to see...

Cloud-based system helps company speed up paperwork Problem: At Roto-Rooter in Baton Rouge, Louisiana, paperwork was manually processed. There was a wait for the...

Functionality is of course the most important factor when it comes to sewer jetters. But aesthetics can play a part too. When you...

Elite Pipeline Services faced an interesting challenge about four years ago when a longtime customer — a nuclear power plant operator —...

Look at any bid on a municipal sewer project, and chances are pretty good that you’ll see a specification for the Pipeline...

You wouldn’t expect latex gloves to protect you from a gunshot. They won’t protect you from waterjetting accidents either. An OSHA article describing...

Once upon a time, a drain cleaner could place an ad in the Yellow Pages, slap a logo and phone number on...

Your business is humming along when one day you get the news that a key supplier — or perhaps one of your...

City uses inspection platform to prioritize water pipe issues Problem / The city of Santa Monica, California, needed to inspect and assess pressurized...

Camera inspections can provide a wealth of information to a drain cleaner. So much, in fact, that it can sometimes be difficult...