What does it take to be a good listener? Why should you charge based on flat rates? How do you handle customer...
Editorial Articles
Displaying results 2490-2508 of 2835
Editorial
Sacking Sand
Culverts clogged with sand along I-70 used to be a big problem for the Colorado Department of Transportation (CDOT). Today, work crews...
Editorial
Product News - January 2010
NLB Introduces ALT-5000 Automated Waterjet SystemThe ALT-5000 fully automated tube-cleaning waterjet system from NLB Corp. features an adjustable lance stroke that...
Editorial
Industry News - January 2010
Ralston, NASSCO Past-President, Dies at 71Trent H. Ralston, past-president of the National Association of Sewer Service Companies (NASSCO) and past-chairman of the...
Editorial
Tight Quarters
A new complex of condominiums on a hill in Daly City, Calif., would increase sewage flows and overwhelm the 800-foot-long, 8-inch vitreous...
Editorial
Equipment Fitness
Thirty years ago, Bill Smith established Lincoln Sewer & Drain after losing his job as a welder. He worked briefly for a...
Editorial
Different Brand of Diversity
Prevailing wisdom holds that a diversified customer base helps businesses prosper. Western Refinery Services in Ferndale, Wash., puts a new spin on...
Editorial
Landing a Big One
Toilets backing up during Sunday services at the First Baptist Church in Harrisonville, N.J., brought custodian Chester Randall on the run.For the...
Editorial
Getting Small
Some of the most heroic moments in a contractor’s life take place when he or she comes to the rescue after a...
Editorial
Under the Weather
When workers call in sick, employers who feel annoyed should rethink their reaction. They’ve just heard good news.According to a Swedish study,...
Editorial
Tall True Tales
Like the fisherman who always has a great tale about the big one that got away, many cleaners can relate stories about...
Editorial
Camera System Enables Fast Manhole Inspections
The Panoramo Shaft Inspection (SI) system from RapidView IBAK USA provides a complete, three-dimensional, high-resolution digital scan of manholes and other vertical...
Editorial
Your Friendly Banker
Banks have been in the news a lot in the past year, and while day-to-day operations of a drain-cleaning business may not...
Editorial
Be There or Stand Still
So business still isn’t as good as you’re used to, and you still need to watch expenses, and time is at a...
Editorial
The First Sound They Hear...
You know it’s been said: You only get one chance to make a first impression.What is your customers’ first impression of your...
Editorial
EC-5 Camera Serves as Entry-Level Inspection System
The EC-5 Economy Cam from Electric Eel Manufacturing is designed as an entry-level inspection system for budget-conscious contractors. “The EC-5 is a...
Editorial
Ripples and Ridges
Complaints from motorists of water ponding on the two-lane John Muir Boulevard in Daly City, Calif., brought a public works crew to...
Editorial
All Wound Up
Most sewer pipe lining technologies offer liners that are cured in place after insertion. Spiral-wound pipe rehabilitation is an emerging technology that...







