Editorial Articles

You never know where you might find a sales lesson. I found one on a Northwoods weekend during a visit to the...

The U.S. Chamber of Commerce reports that it is the world’s largest business federation, representing more than three million businesses. Maybe your...

The SeeSnake LT1000 and detached LT1000M laptop interface from RIDGID let users digitally record, manage and deliver pipe inspection footage when paired...

David Ratliff’s Midway Plumbing is a quarter-century old, but it has lasted that long by doing new things. He launched the business...

Being a big contractor good at many little things was hard to market, so Dennis Smith, owner of Pipe Experts LLC in...

Bob Smith used to be just a guy with a truck. Then he bought a used trailer-mounted waterjetter made by Harben and...

Schier Introduces Skiff Skimmer Oil/Water Separator The Skiff Skimmer oil/water separator from Schier Products is designed to help clean up the Gulf...

A heavily tuberculated, flaking and rusting 90-foot section of 18-inch carbon steel pipe in a 280-foot clay pipe sewer was a headache...

Horizontal directional drilling (HDD) is challenging and difficult work fraught with unknown obstacles. While it’s not possible to eliminate every obstacle, bore...

Super Products Launches Product Web SiteSuper Products’ new Web site, www.superproductscorp.com, offers product information, detailed specifications and photo galleries for each...

You probably remember those old public service announcements: This (egg) is your brain.This (hot fry pan) is drugs.This (egg frying) is your...

Pipe lining is a logical service extension for contractors looking to diversify their services. But it’s not unusual to encounter skepticism about...

It’s not an uncommon occurrence. A man or woman with a great business idea decides to take the plunge. At first it’s...

While working on a marketing campaign for a major engine manufacturer’s generator rental business, I learned a powerful customer service lesson.Colleagues and...

In the late 1990s, Richard Rula took one look at the emerging trenchless technology market and saw an opportunity to expand his...

American Inspection Technologies in Trenton, N.J., has its roots in a residential drain cleaning business. But today it is a diverse pipe...

For years, sewage discharging from cleanouts affected as many as 40 properties at the 650-unit Millpond mobile home park in San Jose,...

Video inspection has advanced the cause of sewer system maintenance and repair: It literally gives contractors a set of eyes under the...

RIDGID Offers Tailpiece Extension Cutter The P-TEC 2550 tailpiece extension cutter from RIDGID makes a lean, fast and straight cut with one...