Phil McDowell says the most important lesson he has learned as the owner of a growing plumbing business is that the job description is much more expansive than when he was working for someone else.
The owner of Rooter-Man of Southern Illinois says that buying equipment, tracking inventories and outfitting his crews are just a few of the many new tasks he has grown into as his business has evolved. He calls the growing list of duties part of his transition from tradesman to businessman.
“I have to wear all the hats,” McDowell says. “I have to buy the advertising. I have
