Long before big box stores and multinational corporations became the dominant forces in commerce, small – and some not-so-small – family businesses were the lifeblood of most communities. While family businesses have faded from most industries and have become as much a piece of Americana as a part of the present American business landscape, that’s not necessarily so in the drain cleaning business.
Rooter-Man North of Lawrence, Mass., profiled in this issue of Cleaner, is a great example of how family businesses are forging ahead. Glenn and Suzanne Daigle started the business in 1982 with two trucks and a rodding machine. Today, they
