“Learning is not compulsory … neither is survival.”
W. Edwards Deming
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Have you ever been tossed into a work situation for which (whether you knew it or not) you were unprepared?
It happened to me when I was promoted from an account representative role in an ad agency to a supervisor’s job. I thought being a supervisor meant mainly being a super account rep. I didn’t grasp that now my role was to get the most from my team – not to be an individual high performer.
I failed miserably – my own fault. On the other hand, I got no mentoring
