Drain cleaners often charge a hefty premium for clogged-drain emergencies. Still, it makes sense to minimize such calls by educating customers about drain maintenance. After all, few contractors enjoy that SOS call from a restaurant or other commercial account on a holiday or late at night.That’s why education makes sense. Whether it’s a verbal presentation to a restaurant’s employees, or a leave-behind brochure or DVD that explains the ABCs of drain maintenance, keeping customers informed and alert is a big help. Contractors who do so appear more professional, and that just might pave the way to maintenance contracts that provide







