Some people think they’ll never be rewarded for their hard work. Others think the powers that be will never notice if they’re cutting corners.
A handful of people found out just the opposite recently, when Dina Dwyer-Owens, CEO of The Dwyer Group, went under cover and spent some time working for a few of her company’s franchises. The Dwyer Group’s franchise brands include Mr. Rooter, Mr. Electric, Mr. Appliance, The Grounds Guys, Aire Serv, Rainbow International and Glass Doctor.
Dwyer-Owens, disguised and using the name Faith Brown, spent four days working at four separate franchises with the help of
