Online Exclusives

The Common Ground Alliance (CGA), a national nonprofit trade association dedicated to protecting underground utility lines, people who dig near them and their...

Here’s a personal story that showcases the importance of setting as well as meeting customer expectations in your business. My family recently went...

Since the introduction of water jets more than 30 years ago, drain cleaning professionals have pondered this question: do high pressure water...

In the seemingly neverending struggle to find quality employees in one of the tightest and most competitive labor markets in recent memory,...

Six cyclists recently had the opportunity to ride their bikes nearly 200 feet below the surface of London inside a 2.8-mile-long sewer. The...

The goal of home-service companies is to get the phone to ring. We can calculate the cost to get the phone to...

Jobber, a leading provider of operations management software for home-service businesses, recently announced the availability of three new YouTube Series: “Ask a...

Offering customers more than one drain cleaning option is central to Smiley Drain’s operational playbook. That’s why along with cable and sectional...

If you have been working around construction equipment you have probably heard of the Equipment Triangle, a philosophy that is one of...

Here’s a look at the common ways different types of pipe clog. Terracotta sewer pipe Terracotta is famous for having two major issues —...

People often use the phrase “it’s good enough” when they want to get the job done but it doesn’t have to be...

Pledging to deliver a welcoming environment to its members' employees, executives of the United States utility construction industry and the National Utility...

One of the most important parts of running a home-service company is finding good vendors who can supply you materials, equipment, and...

We are seeing AI technology appear in more areas of our everyday lives. Self-driving cars are getting more attention. Our phones can respond...

Quick-Lock point repair sleeves target infiltration, cracks, offset joints, abandoned laterals or root intrusions. The heavy-gauge 316L stainless steel sleeve with EPDM rubber...

General Pipe Cleaners is conducting a photo/video contest called Give Us Your Best Shot! where participants can win one of three big...

Technicians at Matt Mertz Plumbing had their work cut out for them three years ago when they tackled a badly clogged cast-iron...

Think you're a sewer rehab expert? Take the Sewer IQ: Rehab Methods quiz to find out. Click here to take the quiz. ...

Epoxytec launches new websiteEpoxytec launched its new and improved website, epoxytec.com. The website features a user-friendly experience in the water and wastewater...