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Keep Quick-Fix in your toolbox for emergencies and you’ll never have downtime from broken snakes again

Here are six suggestions to ensure savvy shopping and extended equipment life

If you’re tired of your current sales technique and worry about how the customer perceives it, consider trying this alternative approach

There are distinct advantages to buying outright and financing vacuum trucks. Here’s how to decide which path is right for your business.

Colorado’s C&L Water Solutions has expanded considerably since last appearing in the pages of Cleaner magazine and is now preparing for a more controlled growth approach

Ohio contractor keeps adding services to his company’s offerings to boost customer satisfaction

If you entered the industry with a lot of business acumen but room to grow in the cleaning trade itself, being in a leadership position can be difficult. But it’s still possible to gain the respect of your employees.

To find a great new employee, use all the tools available to you, from low-tech to the latest digital developments

Smart planning early and good communication with both your new and old provider can help you avoid paycheck errors — and your employees’ wrath

Cleaners spend a lot of time using company-owned vehicles and, unfortunately, accidents do sometimes happen. If you suffer any injuries — or are at fault — here’s a breakdown of what happens next.

You can provide exemplary service to a customer, but that won’t translate into repeat business if they have a hard time recalling you the next time they need a drain cleaner. To prevent that, you need to be strategic about your branding.

Employees with the wrong information can cause a lot of problems if you don’t put an end to workplace gossip

Chuck Lang Jr. of Chuck’s Septic Tank, Sewer & Drain Cleaning says jetter reliability is crucial for customer service

A roundup of recent industry news exclusively for sewer and drain cleaning professionals. Track the industry's movers and shakers, learn about company acquisitions, get the skinny on new products, and more.

Browse the latest products exclusively for the sewer and drain cleaning and inspection industry

It’s much easier than you think, and this step-by-step plan will get you started

Understanding how different curing processes use heat can help you consistently install a liner successfully no matter which method you go with

If you’re only managing your business, you are not getting the most out of your team

Nevada contractor rescues prized heirloom from bathroom drain