Oftentimes when a valuable goes down the drain, the expectation is that you’ll never see it again. At best, you know that...
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Experience and Efficient Equipment Solve Chronic Stoppage Issue
Southwest Medical Center in Lawton, Oklahoma, faced a serious problem. One of the facility’s kitchens experienced almost daily drain line stoppages. And the...
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What is Excessive Inflow and Infiltration?
Inflow and infiltration is a risk in any wastewater system. Yet in regions with older infrastructure, groundwater and stormwater that enter a...
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Are You Speaking Your Customers’ Language?
There’s a problem in industries like ours, a problem that most contractors don’t even realize they have, and the result is costing...
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Company Thrives With Hydrodemolition Niche
Dustin Prevost started his company in 2008 around a highly specialized service — concrete removal using high-pressure waterblasting.
Two years into...
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Is Your CIPP Liner Fully Cured?
CIPP liner curing is a complex process involving sensitive chemical reactions influenced by unpredictable environmental conditions. Although reliable when performed to spec,...
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Fostering a Good Relationship Between Office and Field Staff
Do your office staff and field staff get along? If the answer is no, think about the daily stress that truth places...
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What’s Your Sewer IQ? Take the Workplace Safety Quiz.
Sewer inspection professionals often face hazardous work environments. Test your workplace safety knowledge now.
Click here to take the quiz.
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Attracting New Business: Contractors Share Tactics for Building a Customer Base
When Robert Christman took over a Roto-Rooter business in Bloomington, Indiana, in 2003, he set out to significantly expand the company’s commercial...
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Protect Your Business From an Economic Downturn
This is not an article about political prognostication or economic speculation. Rather, it’s about ensuring that your business is prepared for all...
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Is Your Water System Prepared for an Emergency?
With summer comes hurricane season, but natural disasters can disrupt daily life year-round. The impact of natural disasters can be far-reaching and...
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How a Simple Thank-You Is Good for Business
If you’re grateful but don’t take the time to tell anyone, does it count? Maybe, but it’s a bit like clapping with...
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Industry News: July 2018
Dwyer Group acquired by Harvest PartnersDwyer Group announced it has been acquired by Harvest Partners, a New York-based private equity firm. The...
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OSHA Fines Florida Contractor for Third Time Since 2017
A Florida utility contractor fined by OSHA twice since January 2017 in connection with job site incidents that killed four workers is...
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Product News: July 2018
Vactor RDB 1015 rapid deployment boomVactor has introduced the RDB 1015 rapid deployment boom as an option for the company’s 2100 Series...
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Skid-Mounted Jetter Ramps Up Productivity
When Rex King Jr. bought a septic-pumping and drain-cleaning outfit (renamed King’s Sanitary Service), the acquisition included a waterjetting truck with a...
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The Evolution of the Modern-Day Work Truck Toolbox
Toolboxes used to be made of wood or steel and tossed into the back of a pickup truck, where they’d be strapped...
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Developing Loyal Employees
Yesterday, I was speaking to Jill (not her real name) who had been on extended sick leave. She was diagnosed with cancer...
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Contractor Lists Her Must-Have Tools
Over the course of eight years running her own business and aided by advice from colleagues, Linda Hudek has developed an array...





















