Ben Smith doesn’t hesitate when asked what technology investment has most impacted Marvel Sewer and Drain, the company he established in 2012. Pipe lining is the automatic response.
“Getting into pipe lining totally changed our business,” Smith says. “It led us to bigger-ticket jobs than just drain cleaning. I believe we’re in the golden age of sewer repair. Pipelines are failing all around us and this technology is so much less intrusive. I really can’t say enough good things about it.”Smith’s experience with pipe lining underscores the importance of keeping up with technology that can differentiate a business from competitors who
