Fostering Employee Longevity: “They’ve Been With Us for 20 Years”

Three contractors explain why working with an experienced, loyal crew helps their businesses succeed

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Fostering Employee Longevity: “They’ve Been With Us for 20 Years”

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There’s a lot that goes into running a successful wastewater inspection operation. The dangerous work requires energy, patience and skill. It requires capable, productive equipment. And above all else, a successful wastewater operation needs a loyal team that’s committed to the work.

Houston & Harris

Family-owned contracting company Houston & Harris first opened its doors 33 years ago in Southern California. While many things have changed over three decades of business — including new technologies to complete the work — its core mission and family-centric character have remained the same.

Today, Brad Houston, operations assistant, works alongside his dad, Larry Houston, operations manager. Larry’s late father helped found the business in June of 1988; the Houstons later bought the entirety of the company outright.

It’s the team’s long-term experience that keeps the company successful, Brad Houston says.

“Customers turn to us to figure out a solution to a problem that is maybe out of the traditional use of what we have. How can we use our skillset and our [33] years of experience to find another angle? I think that’s what sets us apart a little bit, is that our operators have a lot of longevity. We have people who have been with us for 20-plus years.”

Mason Private Locating

President of Indiana-based Mason Private Locating, Jake Mason has been surrounded by utility work since he was a child.

His father, Mark Mason, started a private locating company and owned it for more than 20 years before selling it in the fall of 2016. Mason followed in his father’s footsteps, working alongside him for years before deciding to venture out on his own. After he opened Mason Private Locating in 2019, several of Mason’s family members and former employees from the previous company jumped on board, too.

“Most of our teammates here have 15-plus years of experience with utility locating,” he says. “We have a lot of family here, and we also have a lot of veterans who have worked with us for many years who we consider family. That loyalty transcends to our customers, too. They are our partners in protecting their underground facilities, and we want to make sure we do right by them.”

Atlantic Pipe Services

In just three years, Florida-based private contracting company Atlantic Pipe Services turned its two-person team into a staff of 64. President of the company, Allan Cagle, says that growth and success can be attributed to two things: investing in high-performance equipment and a crew selectively hired to align with their vision.

“We’ve been selective about building our team and how they operate, from personnel in the field, to marketing, to office staff,” he says. “One thing I’ve prioritized is trying to keep the same operators on the same piece of equipment, which gives them a sense of pride with their equipment and their truck and it also provides me accountability. It takes all of us to make this thing work — to operate successfully and to grow like we have.”

Whether a wastewater team is comprised of a handful of personnel or hundreds, loyalty and dependability can make all the difference in an essential industry. What does your team do to encourage longevity among employees?

Envirosight vehicles, from preferred build-outs to custom rigs, are built to keep your team safer, more comfortable and more efficient. Schedule a free demo and see how the right truck can help your team do its best work.

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