When Scott Spencer took over Jim Dandy Sewer & Plumbing in Seattle at the end of 2012, he found a company with no real corporate structure. That was a problem, because there were two sides to the business that required very different skill sets.“There were no actual job descriptions, so I created management and service level job descriptions for plumbing and excavation,” he recalls. “The plumbing manager had been crossing over into excavation work. Excavators would come over and grab the jetter without knowing how to operate it, and that can be dangerous.“My responsibility is to make sure everyone goes
What the Heck Do All Your Employees Do?
If you can’t clearly define job duties, neither can your workers. Here’s a crash course in assigning job titles.
Nov 05, 2014 | by Mary Shafer |
