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A contractor using a utility locating system is a magician of sorts, slowly waving a wand through the air to determine the...

Successful utility locating requires good equipment and better technique. When problems arise, fault most often lies with the person, not the equipment.It’s...

I’d like to hydroexcavate a whole city. I’d like to see the underground fully exposed, with all the infrastructure preserved and held...

Convincing skeptical customers that they need a drainline repair — or that a drain cleaning job was successful — is a difficult...

Since 2000, less than one-third of U.S. employees have been engaged in their work. This is according to numerous national surveys that...

Sometime in the future, you’re thinking, you’ll pass the business along to the next generation and go fishing. Sounds wonderful! How will...

The Water & Wastewater Equipment, Treatment & Transport Show is a showcase for new innovations. It also gives companies the opportunity to...

Deterrence is one goal of a new effort to charge more safety and environmental violations as federal felonies. Under an agreement announced...

How a company deals with a distraught homeowner over the sudden and unexpected costs of a major drainline issue is something that...

The G Series Grundoburst static pipe bursting system from TT Technologies can burst anything from clay and concrete to ductile iron and...

Mark Vice can cite three good reasons why he invested in two mini-excavators made by Kubota Tractor Corp.: reliability, ease of maintenance...

Perhaps my favorite (and most productive) consulting activity is to go on a ride-along. I hop in the truck, or work alongside...

“It takes longer to write up the bill than to unclog a drain with that tool.”That’s how Dale Smith describes the Kinetic...

If you’ve got a growing sewer and drain cleaning business, chances are you’re adding technicians and operators. Hiring other people to work...

The "Water/Wastewater Utility All-Hazards Bootcamp" is a free training course from the EPA designed for water and wastewater employees responsible for emergency response and...