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Online Exclusives
13 Ways to Keep Customers Coming Back
You know that friend who’s always there when you are in need? The one who shows up on time, follows through on...
Editorial
Wisconsin Plumber Turns Humble Beginnings Into Successful 30-Year Trades Career
For someone who never intended to get into the trades, Tim Rausch — the owner of Tim Rausch Plumbing in Appleton, Wisconsin...
Editorial
Case Studies: Pipe Lining Methods and Projects
Successful rehabilitation with smart light curing technologyProblem: A duplex in Boca Raton, Florida, had numerous sewer line backups. The 30-foot line started...
Editorial
Product Focus: Pipe Lining Methods and Projects
CIPP Equipment and Materials
EMAGINEERED SOLUTIONS THE SHOOTERTHE SHOOTER from EMAGINEERED SOLUTIONS is a continuous air-inverter for CIPP. THE SHOOTER 12 has a...
Editorial
The 2026 NASTT No-Dig Show Is a Can’t-Miss Event for Trenchless Technology Professionals
Mark your 2026 calendar for March 29 to April 2 as the NASTT No-Dig Show is heading to sunny Palm Springs, California....
Editorial
How to Smoothly Slide In to New Leadership Post-Business Acquisition
Say you’re taking over a business.
It’s relatively easy to assume a leadership position as an internal candidate. You already know the people....
Editorial
Gear That Keeps You Safe, Dry and Visible in Wet Conditions
Wet weather isn’t just an inconvenience. It’s a safety hazard. But with the right gear, the job becomes more than just bearable....
Editorial
Company Moves Past Clumsy Paper Methods and Deploys Modern Software Solution to Improve Operations
When Harold Case bought Sonlight Services in 2021, it was already one of the most proven septic services and drain cleaning companies...
