Watch as Marty Silverman of General Pipe Cleaners demonstrates how General's upgraded line of Jet-Set water jet drain cleaners combine cleaning power...
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Online Exclusives
A Modern Marketing Approach With an Old-Fashioned Aesthetic
Bob Ray built his plumbing company, Atlas Plumbing, into a $1 million a year enterprise with no marketing. That’s according to his...
Editorial
Royal Flush Plumbing Is the Best Hand in the Game
To call Jim and Marc Watson plumbers understates their professional credentials.
Yes, they can install or repair waterlines, switch out a toilet and...
Online Exclusives
High Employee Retention Rate Helps Company Develop Family-Oriented Culture
National and international companies work hard to retain employees. They must create a sense that management and employees are on the same...
Online Exclusives
Locking System Protects Valuable Truck Tools From Thieves
After a thief stole equipment worth a couple thousand dollars from a Ford Econoline service van owned by Jeffrey’s Plumbing and Heating...
Online Exclusives
New Tech Investments Give Your Business a Competitive Edge
Although the business name has changed several times and spanned three generations of the Feikema family since 1956, one thing has remained...
Online Exclusives
The Customer Service Approach That Creates Lifelong Customers for Plumber
Sometimes providing great customer service involves more than just wearing boot covers, showing up on time and leaving job sites neat and...
Editorial
Plumbing With a Personal Touch
When Lance Smith started his plumbing company in 2011, he never expected it to grow so much so quickly.
A year after starting...
Blogs
WWETT Class with Jonesie Will Optimize Your Jetter’s Capabilities
You’ve seen him in various “Get Jetting with Jonesie” videos from Jetters Northwest, explaining the ins and outs of various jetting applications....
Online Exclusives
Understanding How a Hydro-Jetter Really Works
The Water & Wastewater Equipment, Treatment & Transport Show is best place to get a hands-on, up-close look and the best new...
Online Exclusives
How To Come Back Strong From a Down Period
Just about no one escaped the effects of the recession that hit around 2008. While Pat Grogan and his wife had gotten...
Online Exclusives
Contractor Lists Her Must-Have Tools
Over the course of eight years running her own business and aided by advice from colleagues, Linda Hudek has developed an array...
Videos
Jetter Diversifies Plumber’s Cleaning Capabilities
Linda Hudek says that a Jetters Northwest 4009 Brute jetter is one of the best investments she has ever made for the...
Online Exclusives
Plumbing Contractor Fully Embraces Trenchless Technologies
When Midway Plumbing, based in Abilene, Texas, was featured in the October 2010 issue of Cleaner magazine, owner David Ratliff said the...
Online Exclusives
Contractor Stays Prepared for Burgeoning Pipe Replacement Opportunities
Water flows from one place to another through man-made pipes and has been doing so for thousands of years. For just as...
Blogs
Small is the Next Big Thing - Part 2
High-pressure water jetters come in all shapes and sizes. There are massive trailer jetters with huge water tanks that blast out 4,000...
Blogs
Small is the Next Big Thing - Part 1
Since the debut of high-pressure water jetters over 30 years ago, it's fair to say that they've revolutionized the drain cleaning industry....

















