What does it take to be a good listener? Why should you charge based on flat rates? How do you handle customer objections? What are some good ways to close a sale? They’re questions drain cleaning contractors ask themselves often.The answers aren’t necessarily new, but they always bear repeating. In their book, Top Dollar Plumber, Ti and Sid Sutherland answer them – and do a lot more. They promise tips guaranteed to increase sales.While the Sutherlands are in the service plumbing business, their advice applies just as well to drain cleaning and pipe service businesses. After all, many fundamentals of
