With a five-generation pedigree of entrepreneurship, Kris Norris was destined to run his own company. So after working three years for his brother’s construction firm, where he oversaw hydroexcavation work, he began looking for his own niche in the industry.

“I thought this would be the way for me to go on my own,” he says. “With my truck, I could work for my brother providing [hydroexcavation] and acquire my own clientele as well.”

Norris opened NCM Hydro Vac Services, with a clear understanding that he had his work cut out for him in metropolitan Ottawa.