Kalen Barker had never really thought about being his own boss. He had moved from Southern California to Kansas to work for...
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Editorial
Family Members Carry On Late Plumber’s Legacy and Vision
When Valerie McGinnis’ husband Mark unexpectedly died of a heart attack in January 2020 at age 60, she wasn’t sure what would...
Online Exclusives
Frigid Winters Meet Their Match With Hot-Shot Pipe Thawing Machines
With winter cold quickly approaching, get frozen metal water lines flowing with the Hot-Shot 320 and Hot-Shot 400 pipe thawing machines from General Pipe...
Online Exclusives
The Importance of Showing Customers an Image of Cleanliness
Let’s think psychologically for a moment about the image of people and how we judge them.
Even though it is sad that we...
Editorial
New Jersey Solo Operation Finds Ways to Diversify and Grow
Whether deciding to buy new equipment, selecting the most cost-effective marketing approach or determining what services to provide, Steve Russo takes a...
Editorial
Philadelphia Company Experiences Strong Growth Thanks to Diverse Service Offerings
John Snyder knows what he wants. That hasn’t always been true of the owner of the Philadelphia plumbing and heating company that...
Editorial
Product Spotlight: High-Powered Wet/Dry Vac Mounts on Construction-Grade Wheelbarrow
Many drain cleaning jobs require more power than a basic wet/dry vacuum can offer. But the “step up” options for portable vacuum...
Online Exclusives
Sewer System Basics: Root Control and Preventive Maintenance
Root intrusion is one of the most significant problems to discover in a sewer system.
Roots thrive in sewer lines because they are...
Blogs
Extending the Life of Your Drain Cable as Easy as 1, 2, 3
I was hanging out in the General Pipe Cleaner’s booth at the WWETT Show in Indianapolis talking to customers when I met...
Online Exclusives
High-Performance Nozzles Take Jetting to the Next Level
General Pipe Cleaners' high-performance nozzles increase water jet performance. They incorporate patented fluid mechanics to significantly increase thrust, pulling power and cleaning power...
Online Exclusives
How to Best Handle Various Drain Clog Types
I always start out using a spade cutter if it fits in the cleanout. The spade cutter will open most clogs and...
Editorial
Hurricane Hydrovac Uses Acquisitions and Diversified Services to Spur Continued Growth
Every day, more than two dozen hydroexcavation and dry- and wet-vacuum trucks owned by Hurricane Hydrovac fan out across southern Ontario to...
Videos
Speedrooter 92: Job-Tested Tough
Contractors know that General Pipe Cleaners’ Speedrooter 92 really can take a beating — from its frame braced at key stress points,...
Videos
Flexi-Rooter: The Next-Generation Flexible-Shaft Drain Cleaner
General Pipe Cleaners redefines high-speed, flexible-shaft technology with the new Flexi-Rooter 100 drain cleaner.
General added an integral motor, stronger rod and unique...
Videos
Make More Money with Durable Flexicore Cable
Instead of starting with a hollow cable and inserting the core, General’s Flexicore cable starts with the core and wraps the cable...
Online Exclusives
Soft Skills: Calling a Customer with a Clogged Drain
When calling a customer who has a main drain backup, you should avoid asking them how they are doing, even though this...
Editorial
Prodigy Plumbing Prioritizes Integrity and Over-Delivers on Customer Service
When Mark Ellefson decided to call his company Prodigy Plumbing, he knew he’d raised the bar high and would have to provide...



















