The Return Visit Begins at the First Service Call

Back to the E-Newsletter Archive A thorough recordkeeping process is vital for service calls that require another trip.

10.06.2026

Residential and commercial drain and sewer cleaning, inspection, and rehabilitation news for industry leaders

How to Choose and Combine Drain Cleaning Equipment

Equipment selection should begin with what the line and the job require, not with the machine that happens to be closest on the truck. Read more

Sponsored by: General Pipe Cleaners

The Return Visit Begins at the First Service Call

A thorough recordkeeping process is vital for service calls that require another trip. Read more

See OBIC's Chemical Grout in Action

OBIC’s hand and pump-injected chemical grout leak stop solutions are specifically formulated to maximize performance in water, wastewater, stormwater and industrial applications. View video

Sponsored by: OBIC, LLC

Building a Premier Pipe Lining Squad

Mark Ellefson is establishing Prodigy Sewer & Drain as a top trenchless services provider in Tennessee by investing in his people to create a team primed for long-term growth. Read more

The E180 Trailer Jetter From Harben is Built to Last

Built for decades of dependable service, Harben’s E180 trailer jetter delivers powerful, low-maintenance performance for roots, grease, and tough sewer cleaning jobs. Read more

Sponsored by: Harben