Old-School vs Next-Gen Leadership: A Growing Disconnect

Back to the E-Newsletter Archive As workforce expectations shift, contractors who adapt their leadership, communication and mentorship styles can strengthen retention and build stronger crews.

07.28.2026

Residential and commercial drain and sewer cleaning, inspection, and rehabilitation news for industry leaders

From The Editor: Checking In on Growing Contractors

Revisiting previously profiled contractors helps reveal new insights. Read more

How Sewer Inspection Cameras Help Identify Hidden Issues

By identifying cracks, corrosion, root intrusion and developing blockages, inspections support more targeted repairs and reduce guesswork. Read more

Sponsored by: General Pipe Cleaners

Old-School vs Next-Gen Leadership: A Growing Disconnect

As workforce expectations shift, contractors who adapt their leadership, communication and mentorship styles can strengthen retention and build stronger crews. Read more

Get Jetting: Protect Your Jetter Hose and Yourself

In this segment of Get Jetting with Jonesie, Steve Jones shows and discusses the benefits of using a Tiger-Tail hose guide. View video

Sponsored by: Jetters Northwest

NASTT Corner: Calgary Welcomes the Trenchless Industry for 2026 NASTT No-Dig North

The trenchless industry will gather in Calgary, Alberta, this fall for the 2026 NASTT 2026 No-Dig North conference, taking place Nov. 2-4. Read more

“If I can help a person, it might take two years to develop them. But the time and energy you put in will help you, and it will help them. It’s a reciprocal relationship.”

From the article: Shelton Plumbing’s Hard-Earned Business Lessons Fuel Growth, Help Others