Examining the 60/40 Problem in Service Work

Back to the E-Newsletter Archive Many service company owners have the same blind spot.

06.30.2026

Residential and commercial drain and sewer cleaning, inspection, and rehabilitation news for industry leaders

Tech Perspective: Jetting a Sewer Cleaning Game-Changer

For those still largely relying on traditional drain cleaning methods, embracing jetting technology can position your business as an industry leader. Read more

Quality, Hardworking Jetters for Quality, Hardworking People

Jetters Northwest creates systems to help the customers it appreciates the most — contractors like you. View video

Sponsored by: Jetters Northwest

Examining the 60/40 Problem in Service Work

Many service company owners have the same blind spot. They hire technicians, set a billing rate, stay busy, and wonder why the margins never show up. The answer is almost always the same: They've never truly reckoned with the 60/40 problem. Read more

Product News: Trelleborg Sealing Solutions

Browse the latest products for the sewer and drain cleaning and inspection industry. Read more

“Ensure you follow through on your commitments and support your team in their efforts. Demonstrating a commitment to your vision and goals will inspire your team to do the same.”

From the article: The Power of Employee Engagement